Data Recovery Jargon Explained

June 27th, 2009

Most industries have their own special language which is often filled with strange (to the rest of us) phrases and acronyms that make it sound like a totally foreign language and the data recovery services industry is no different

The times when we find ourselves at the receiving end of this technical glibness is when we are actually in need of a service so come on guys, get customer focussed and start talking in plain and understandable language.

Not picking on any camp in particular as most technical sectors have there own techno babble, but lets look at terms often used by data recovery companies.

Data recovery jobs tend to fall into two distinct camps called logical and physical. The term physical is used to describe hard drive and media failures that can be classed as a mechanical failure of some sort but occasionally there is a crossover between the two.

Physical problems are as the term describes physical issues with either your drive or your storage media, and these are also often referred to as mechanical failures. Mechanical failures are often subject to hard drive repair which should be carried out in a special antistatic and dust free environment called a clean room (always check to see if the data recovery company has one).

Just as with any mechanical device if you keep on using it further damage can occur for example inside a hard drive is a reading/ writing arm (called read/write heads). If this comes into contact with the internal spinning drive (head crash) it creates debris which then causes further crashes and in extreme cases this cycle continues until the platter is destroyed beyond repair.

The term logical failure is generally used to describe a file level problem some of which may simply be due to human error for example accidently deleting a file or even perhaps formatting a drive accidently (or perhaps intentionally by a disgruntled employee). Where malicious data loss has occurred this is often referred to computer forensics expert to trace the culprit.

(One common problem that can manifest itself and is often a source of data loss is hard drive degradation, in simplistic terms this is where parts of the drive have simply lost the ability to be either written to or read from. The data on the drive may still be recoverable but it is just difficult to “see” so needs to be read using specialist tools. ~Physical problems such as hard drive or media degradation can cause file level problems as well especially in the warmer months of the year when computers are prone to overheating. Drive degradation is when the platters magnetic surface as the phrase says “degrades” making it difficult to either store further data or read existing data on the disk. Data can still be rescued though by recovery professionals.}

Other physical failures if you want to know more may include head crashes, drive degradation causing bad sectors, actuator failure, power surges that damage the main PCB, hard drive motor damage, firmware corruption, seized bearings, media damage, controller errors, platter damage and hard disk over heating issues.

You can find more useful information about these and other data recovery issues at the data recovery services directory.

The Finance Industry And Laptops

June 21st, 2009

The use of computer has been quite common not only in the area of business, but also in the normal life as well. Individuals traveling all around will certainly own a laptop, as it is a must for them to stay connected with the internet and web.

Like any essential everyday technology we tend to take it for granted to the point that you almost assume that it will always be around, will never get lost and will almost certainly never get stolen.

It is factual that, laptops are high priced and so it is good to protect them by means of laptop insurance. Not just personal care and attention could prevent the laptop, and so providing the laptop with insurance is the best! There are plenty of occasions that might go beyond our control that includes robbery, loss and various other damages.

Generally, laptops could be prevented in couple of ways. First of everything is your personal care in handling it. Never leave your laptop anywhere that is not cared, as it might result in damages or robbery. The next method to protect your laptop is by getting laptop insurance.

Before finalizing the laptop insurance company, you must definitely have to make adequate research to find the best. Get quotations from various insurance companies and finally check with their rates, offers, coverage plans. Examine their background through their customer testimonials to ensure about their reliability and legitimacy with respect to claims.

For more detailed quotations as to what type of insurance coverage you want for your laptop, you may refer to laptop insurance companies for assistance. The coverage may depend whether the laptop is for personal or family use, will it be use at home or shall be brought outside as you travel, and many more.

Before availing the laptop insurance, check with the insurance companies that grants the best coverage plans. The insurance company can rightly assist you in advising the best laptop insurance policy matching your specifications and requirements. They give their best and outstanding support anytime around the calendar days.

Laptops are not cheap and therefore breaking them can be expensive. It could therefore be worth looking at protecting your laptop with Laptop insurance. Laptop insurance is easy to find online. You can get a full range of computer insurance here.

Whilst most insurance policies will replace or repair your laptop critical data is another matter as the value of this will vary hugely from owner to owner and business to business. If you have essential data then you will need to get this recovered.
For laptop recovery help visit laptop data recovery London.

Avoiding Data Loss When Using File Recovery Utilities

June 12th, 2009

Have you managed to delete important data from your hard drive? There should be no reason to worry as there are many data recovery solutions on the market capable of recovering your lost data for you, the key, when using software to recover your files is to follow a process that prevents any further harm coming to your data.

There are some important rules to ensure you follow or are aware of when using data recovery utilities for recovering lost files:

Firstly and a big mistake many people make is not to install the software on the same computer you have been using, why? If you have deleted the file when you install any further software or save anything back to the disk, as the operating system will use what it considers free space to load the program you could end up overwriting the document or part of the document you are trying to recover.

Secondly, has your drive been making any strange sounds recently, if the answer is yes your hard drive may be failing so a recovery company would be better suited to recover your data to be on the safe side.

Thirdly whilst in all probability your prime focus will be to get your data back as soon as possible avoid the temptation to suddenly dive right in and purchase some software straight away. Most file recovery software will offer a free trial so at the very least you can do a scan to see if the document is actually still recognisable on your hard disk or even recoverable for that matter.

When you have found your lost data using software you need to put it somewhere. Now this point is very important: Never recover the file to the media that it was lost from doing so can cause the data to be lost permanently as the software is not intelligent enough to determine whether the area that the file is written back to is the same area that the file was located originally.

If the recovery software has already reserved a disk area to write files back to some of the data can get overwritten especially if the drive is heavily fragmented.

If your data is simply too valuable to trust in the hands of software, particularly if you are not familiar with the data recovery software and the manner in which it works, it is sensible to contact a data recovery professional.

The cost of data recovery is nowhere near (or shouldn’t be ) the cost it used to be due to advances in technology and often you will find that once you deduct the cost of any software purchase and deduct the time to learn what you are trying to do the extra cost of having your data recovered by a professional is not too bad at all.

And lastly, if you choose to use a data recovery company, it is always worth ascertaining what will happen if the drive fails during a recovery process, will they be able to fix it themselves in a proper clean room environment or will they need to send it away to another data recovery company?

If they do not have the facilities for hard drive recovery in a clean room environment or there is any sign of mechanical failure then a main data recovery company will be your best option.

When Should You Change Your Hard Drive?

May 30th, 2009

It is very easy to forget how long we can all spend working on an important university or business document or PowerPoint presentation, if you were to add it all up it could amount to days and on occasions weeks but what do you do when you suddenly find the file has simply vanished from your computer.

You check your deleted files with no luck and do a full search on your computer but the file or folder has simply vanished. In all probability the file is still on your hard disk but for some reason cannot be found which may be the first signs of a degraded drive.

It would be nice to think that your hard drive will remain reliable for ever until the day you renew your computer but like most things mechanical drive failures do occur it would seem far more often than you would expect especially given the manufacturers mean time between failure specifications that come with a new hard drive or can be found on the manufacturers website.

But oh if life was so simple!

So the big question is when is the best time to renew my hard drive so it does not suffer from any failures?

This is one of those wide open questions that will have experts arguing until the cows come home because there are a wide variety of factors that come into play.

The actual usage of the hard disk will play a large part in your decision for example a hard drive used in a low use machine may last 5 years or longer as the drive is not being used very much at all or only stores a relatively small amount of data.

The same expectation could be applied to the many mid range computer users which includes office Pc’s laptops and home desktop systems, where users have a small number of programs in use and small amounts of data or if data is stored on a central server.

But if your system is used for extreme gaming, computer aided design, Digital content creation or virtual prototyping then the hard disk will be working massively harder than in the previous two scenario’s so it would only be expected that true life expectancy would be a lot shorter.

High end computer users using high end applications will often have a much shorter expected life of their system, and desktop refresh tends to be around 3 years or so to avoid disk failure and to keep them at the cutting edge of computing productivity which is important for a business.

If a hard working drive’s life were to be extended then it would be reasonable to see an increasing ramp up in disk failures over time or drive degradation.

During challenging economic times, business computer refresh programs are often put of to protect working capital which on the face of it can be seen as a sound business decision but there can be a large bite to this policy if an essential drive or server fails with a resultant loss of business critical data.

Any business should in this day and age have effective remote data backup and disaster recovery policies in place especially if postponing a business system upgrade.

Another prime factor affecting the longevity of the drive is of course disk maintenance. If your hard drive is allowed to become fragmented then it will have to work an awful lot harder to pick up information and in extreme cases of hard disk fragmentation drives can get very stressed to the point of failure.

Your lost file should be easily recoverable but you do need to bear in mind that any further information written to your hard drive can over write the file you are trying to save. This often happens with data recovery software so if diy recovery is your choice be warned.

Most data recovery experts will be able to restore your deleted or lost files even if your drive has degraded and even if your drive has bad sectors that are unreadable hard drive recovery and data recovery are often very successful.

Factors To Consider When Looking At Data Loss Risk Reduction

May 7th, 2009

Data loss emergencies can hit any business without any prior indication of a potential problem. Sometimes data loss issues can be nothing more than a business hiccup and not to much data is lost, or the lost data can quickly be reworked to get the situation back to normal. Conversely though large data loss scenarios can have an devastating effect on a business and the more employees they have or the more reliant they are on their IT infrastructure, then the bigger the problem.

If a main raid server has gone down and this is used to house the company’s customer relationship management software then quite literally business can stop , especially if the CRM system is principally used for sales or the company employs a large sales force.

The effect will of course impact larger companies more than smaller organisations but the effect of data loss can still be quite devastating none the less.

If the business has had the forethought to put a disaster recovery plan in place then this can be quickly be implemented to get your business into action but if you do not have one, or have completed you business continuity plan but have simply not implemented yet then the effect of the data loss can be quite far reaching.

So what is the cost of a data loss disaster? This is a question often asked by smaller business as they need to establish a sensible return on investment in order to justify the cost of setting up a plan. Unfortunately the return of investment is a negative one in most cases, that is unless there is a data emergency, then there will be no return on investment. There will on the other side of the coin though be a large risk reduction. A good measure that could be used for a sales organisation though could be loss of potential sales.

This can be a useful yard stick to justify the return of investment in a business continuity plan so for example if a business was clearing only 2k in sales per hour then a days downtime could result in a gross loss of 16k in sales alone.

Obviously this would scale up or down depending on the business affected. Other costs that can be factored in could also include the actual cost of recovery, legislative fines due to failure to hold critical business data and of course future sales if essential client records have been lost.

As well as the tangible costs intangible costs also need to be considered which could include the loss of potential clients or business credibility, the management overhead needed to get the business back on line again and the cost of manual data entry from paper records (if they are held) to populate the database once it has been restored or the server has been re-built.

Another crucial factor that needs to be taken into account during any data emergency is the sheer value of your company data, it is often extremely tempting to follow the path of least resistance and least cost by asking you IT department to try and rectify the situation, unfortunately history has shown that the chances of corrupting data even further are very high unless your IT department employs a data or raid recovery specialist.

Also if you are employing the services of a raid data recovery company you need to check their potential methodology and ensure they will not work on the actual donor disks as it is crucial to keep the main data source intact at all times.

Specialist disaster recovery and raid recovery experts will use state of the art equipment is to recover lost data from raid servers, laptops and other storage media or network attached storage devices, and to make sure you data is safe just in case a data loss strikes again they should also supply remote server backup solutions for small and corporate businesses to ensure business continuity.

For raid data recovery help visit the Manchester data recovery website.

Forget Super Size Me - Superspeed Me With USB 3

April 27th, 2009

Many of us slightly older folk will still remember the humble floppy disk which was the computing industries first real mobile storage media for the mainstream user and when first introduced was an ideal way of transferring data across computers, as long as you did not mind formatting the disk or re-writing it a number of times because of corruption on the first few attempts.

Also the USB 1.0 format was relatively new back in the day, devices that took advantage of the technology were relatively thin on the ground so if you were really lucky you did not have to get involved with larger files that often required spanning across many disks which was even more fraught with frustrastion.

But as files grew larger the floppy simply did not make the grade, but as time passed the CD writer came of age which could hold a hefty 500mb of data, still a little more than most people required and media was originally quite dear as well.

USB was making rapid gains fortunately and manufacturers were coming up with many new uses for this very user friendly (operating system permitting) plug and play capability, and the pen drive was borne not a moment to soon in my opinion. Mobile data transfer capacity rocketed upwards from a humble 2mb and it did not seem too long until the capacity of USB pen drives surpassed that of the CD.

The Computer repair and IT industries where some of the first serious adopters of pen drives primarily due to the fact that system tools could be easily carried on a flash drive and with the larger capacities reduced the need to carry around a number of CD disks used for diagnostics or computer maintenance utilities.

As capacities grew though faster data transfer speeds were needed and this led to the emergence of the second generation of USB …USB 2.0.

There was of course a lot of confusion between USB 2 and Hi speed USB at the time, which could transfer data at an astonishing 480mbps per second but a lot of early adopters were left more than a tad upset as industry often sold devices and PCI cards as USB 2.0 but in reality they were only USB 2.0 compliant and still had a much slower transfer speed.)

All of that seems lost in the past know as the standard has emerged and is widely accepted by many as the de facto transfer protocol although the firewire camp would disagree but as technology matures time will tell.

It is so easy to transfer and store data on these devices that many users are really taking them for granted and not saving their data elsewhere, which is all well and good until your drive breaks or gets damaged, or perhaps the memory controller fails.

Some Data recovery companies have of course stepped up the mark and the USB memory recovery industry is now alive and well.

Another problem area with plug and play devices is that of data security and the sheer ease of file transfer has given many business and government bodies severe data security headaches resulting in extreme cases to the USB interface being disabled on computers, Pc’s and laptops in security sensitive environments.

As it seems with all technology every development brings us even greater speed and the new USB 3.0 standard is no exception promising data transfer speed 10x greater than current specs which will give us transfer speeds around 5Gbps.

This very fast transfer speed may of course signal the end of the older firewire standard which has been falling behind more recently.

USB 3.0 standards have been ratified and the first devices are expected to be available towards the end of the year and it will also be interesting to see if Windows 7 ready boost feature will be able to increase the operating systems performance far greater than is apparent in Windows Vista.

Could Your Business Survive Without Your Customer Data?

April 26th, 2009

Imagine the effect on your business. The IT system fails and everything is lost. Every single document on your network has seemingly gone up in a proverbial puff of smoke and the company is left with nothing – no records of orders, contracts, invoices, vital contacts, staff details, and payroll. Even the emails have simply vanished.

IT is the lifeblood of any organisation and those who fail to take the correct steps to protect it do so at their peril. Loss of data is a major threat to businesses of all sizes – from single desktop operations to multi-networked concerns.

Any IT solution should not be restricted to the basics like computer repair, network and computer support , but should also take into account business continuity planning.

Danger lurks around many corners ranging from mechanical and electronic failures, human error, to the more sinister employee sabotage and data theft. Even more unpredictable disasters can occur. Many businesses are still reeling from the devastating floods of 2007 – the type of Act of God that can hit any unprotected business.

There is a lot more interest being taken in the topic of business continuity recently, but the implementation of disaster recovery solutions has been pretty hit and miss for many companies and businesses, many of which still rely on aging tape back up technology. One of the biggest failings is testing the system that has been put in place and many companies have felt the pain of the backup simply not being available in their hour of need.

This then leads to the need for far more expensive data recovery or raid data recovery as a method of hopefully retrieving vital data.

Many companies are now investing in remote data backup models as part of their business continuity strategy as these have a number of significant advantages.

For example, despite being stored remotely, data can be restored in the workplace extremely easily by logging into the servers. Data is digitally encrypted so that it can be accessed by no one other than the company to whom it belongs. “It is also a very cost effective method compared to tape systems which are less reliable and constantly need replacing.”

An effective business continuity plan as long as it has been implemented can be the difference between the survival or failure of a business going forward, so to fully understand the implications of a data loss emergency ask yourself some very serious questions: could your business carry on if you lost all of your customer records or what would be the impact on our business if we lost all our computer aided design data.

And of course on a final note, once you have implemented a business continuity plan make sure you test it to make sure the plan is robust in a real environment.

Has Seagate Data Recovery Done A U-turn?

March 14th, 2009

Rumours are starting to trickle through the data recovery industry that the debacle of the Seagate 7200.11 problem continues and that after bowing to consumer pressure (and in our opinion rightly so), Seagate may have rescinded its free data recovery offer.

How true this rumour is remains to be seen but if it is true it signifies yet another u-turn by this corporate giant, and not in the consumers favour. To many that have suffered from data loss and business downtime, or who had to go to the expense of paying for a service before the amnesty was announced the damage to Seagate’s reputation may have already been done.

Perhaps Seagate feels that damage limitation has been successful and it has contained the very vocal uprising but latecomers to the party will have to fend for themselves because if their recovery was urgent, they would have lodged a recovery request by now.

The problem with any drive failure generally is that although the manufacturer will (sometimes under duress) replace a failed drive, almost all will not holds their hands up to data loss claims as this could involve millions. Perhaps the deluge of recovery request was simply too great for the company to swallow.

Whether or not this rumour has any substance remains to be seen but if so check with your local data recovery company as they may be able to help.

Do Cost Comparison Websites Work For IT Services?

March 5th, 2009

How can it ever be possible to compare the price of data recovery without understanding the root of the problem?

You only have to do a quick search on Google for Data recovery to get a true glimpse of how competitive an arena this particular sector of the IT industry actually is, and if you dig a little deeper it becomes very apparent to the trained eye the tactics and strategies many companies go to, to capture the market the latest of which is cost comparison websites.

Doing a cost comparison is reasonably easy especially if you are comparing out of the box products, and /or you have a number of manufacturers or suppliers that are happy to supply their best price to the comparison website.

All very fair and reasonable but what if the services offered will vary or the end solution will depend on the problem in the first place. Also what if the companies being compared have not even agreed to be in the comparison scheme in the first place but are being falsely compared using comparative information that is as loose as a gaseous cloud to say the very least.

The big question here is where does it leave the consumer who is in most cases urgently looking for the best solution to a data loss problem in the first place, surely this would be classed as a blatant attempt to mislead the consumer to the fact that they are dealing a reputable company and getting a fair price to boot.

Most reputable data recovery companies will of course not wish to see customers put in this situation.

Without question data recovery requirements and solutions will vary from case to case and drive to drive, and each recovery will need to take into account many other deciding factors as well that without an initial evaluation simply cannot be properly assessed.

Product comparison websites are here to stay and in most cases offer a fair and reasonable cost comparison where most industry businesses subscribe, but even product comparison sites are starting to crack as the big players pull their support in favour of supplying an truly independent quote …..their own.

Product comparison of services simply will never be accurate as not enough details are known upfront and actual solutions can be too varied so these comparison sites should be avoided or taken with a big dose of salt.

Disaster Recovery Planning - Online Data Backup

February 26th, 2009

Anyone who uses or in particular works on a computer is going to need to understand about data backup, what it is, and why it is so important. When you backup your data, you are storing your files on a disk or other device that is completely separate from your primary computer.

The purpose for the data backup is so that in the event anything were ever to happen to your computer, for instance if it were to get a virus or something else were to happen that disrupted or even completely deleted any of your files or personal information, you would have the data backup and so you would be able to get all the information back.

There are a few different options that you can choose from when it comes to data backup, including online data backup (which is also referred to as remote data backup) for one because it is so convenient and because it is often free as well.

There are many different methods that you can choose to use to backup your computer data in reality, but regardless there are a few things that you are going to require. All that is required to store your information on a drive or disk separate from your computer will depend on the method that you choose.

The first thing that you are going to need to do if you are trying to find the right online data storage backup is make a list. You want to find all the best online data backup service solutions and then make a list of maybe around ten, so that you have something to work with, a place to start.

Mozy is name that you are going to want to become more familiar with if you are looking for online data backup services of the highest quality but there are other providers you need to look into as well. This is a simple and safe way to back up all of the important data that you have on one or more computers, and this service makes it easy for you to get online backup for your data, an affordable and secure solution that is easy to use.

These are just a few ideas to get you started and give a few ideas about whats on offer. Business users will of course have far greater needs for backup and remote file access as they have to consider business continuity and disaster recovery options. Do a bit of research and understand what you need before committing to a solution.

For disaster recovery and business continuity you may be better speaking to one of the data recovery services companies as these often are very experienced in the requirements of business backup.