Data Recovery – services, hard drive, raid…

Clean rooms used are rooms that have been designed to reduce the level of particulates in the air like dust and airborne microbes. Clean room construction employs filters extensively. Staff would usually have to enter clean rooms through airlocks and wear protective gear while working inside the rooms.

For professional data and server recovery companies a clean room is an essential asset as hard drive repair often requires the use of exceptionally clean working conditions.

External air literally has to go through a range of extremely fine filters to ensure that any airflow into the clean room is totally clear of any harmful particles and often secondary systems are also in place with directed airflows to reduce the risk of internally generated contaminants coming into contact with the actual workbench area or surface.

There are different “classes” of clean rooms, with each class limiting permissible different numbers of particles per cubic meter, as well as the maximum sizes particles. Thus a Class 1 clean room is one where the number of particles should not exceed 1000 particles per cubic meter.

Clean rooms are used extensively in the pharmaceutical, semiconductor manufacturing and biotech industries. Data recovery centres typically use a Class 100 clean room that has an allowance of 100,000 particles per cubic meter (compared to 35 million particles per cubic meter in a normal room).

Why Are Clean Rooms Essential For Hard Drive Repairs?

The internal components of a hard drive and in particular the disk platters (many drives have more than one) are exceptionally susceptible to further damage from airborne particulates once opened. Even the most microscopic particles can further damage the extremely sensitive platter surfaces as can damage from ESD, so a clean room environment is essential for a success repair in many instances.

Hard drive technology continues apace with drives being able to hold Terabytes of data but as this data becomes more densely packed on the platters, the chances of further damage are increased so it is essential that these hard drive repairs are carried out in the cleanest of environments.

Drive manufacturers usually specify that their product guarantee will become void if the drive is opened by anybody other than themselves, or their authorized agents. And typically, one of the conditions they impose on authorized agents is that the disks be opened in clean rooms meeting specified standards.

So in summary clean rooms are essential for maximising the chances of a successful data recovery from a failed drive, are necessary for warranty considerations and perhaps most important of all to protect the integrity of any data on the drive because in many cases if the data is not backed up once lost it is gone forever, the loss of which can be devastating for both individuals and businesses alike.

If you need to hand over your hard drive to a data recovery services company check the validation of their clean room. At the very least it should be class 100 certified although the top companies will have invested in even better standards, for example ISO class 3.

Visit Remac for more information on hard drive repair and Mac data recovery

When money is tight often we are all tempted to do those little repairs that we would other wise get professional help to do and data recovery is no exception. Quite often data recovery are presented with hard drives that have been opened in an unsafe environment and also drive that have sustained further data loss through incorrect use of DIY recovery software.

In most cases this software will be a recovery programme for a hard disk drive that has suffered from some form of logical table corruption and will not assist with

This software will of course not be able to help and if the drive is degraded or suffering from a mechanical failure attempting to run this software will in most cases cause further damage to hard drives, potentially making the disk unrecoverable.

Downloadable recovery software often seems like a good buy and can be quite reasonably priced but unfortunately it will not be able to help with as many hard disk problems and that is an important point to note. If you get it wrong you could lose your files forever!

In a recent case a teacher brought in a laptop hard disk drive which had been previously diagnosed by the schools own IT department. The teacher concerned had done exactly what any person probably would do and trusted that the onsite IT dept at the school would have a degree of knowledge and competence when dealing with a suspected HDD failure. Unfortunately the opposite seems to be the norm in many cases.

In a typical case a drive was initially presented for diagnosis and duly diagnosed with a blown PCB – the drive seemed completely dead and would not spin at all. As an additional test a new PCB was placed on the board so that the response of the heads could be tested. The result of this test was that the heads appeared to have been “blown” by a power surge through the drive. One of the IDE pins was blackened a good indicator of a surge / electronic fault.Upon further discussion, with the client, it transpired that the IT dept had decided to remove the HDD from the laptop and as it was an IDE device mount it as an external storage device by using an IDE connector.

Unfortunately they plugged the HDD to the connector “upside down” meaning that crucially the drive received a huge power spike through it when the connector was hooked up to a PC. This spike most certainly blew the board and took the heads with it. The hard disk drive is a Hitachi TravelStar, a drive notorious for complications with the heads.

It may well have been in this particular scenario that the actual problem could have been no more a few bad sectors on the disk, however due to a certain level of incompetence within this department what originally was more than likely a simple job for a data professional turned into a much more costly full drive rebuild.

Many businesses need to get their data back as quickly as possibly so it is quite frustrating to have additional costs and additional downtime whilst you are waiting for data to be recovered

Unfortunately most Data Recovery Companies will probably have their own tales of customer mishap or IT Technicians making their job more difficult through there well intentioned but often misinformed knowledge of hard disk drive technology.

So the moral of this is that Whilst many people will look for a quick and cheap fix for their data loss situation, usb memory recovery or flash drive repair , they really are best leaving the diagnosis and recovery to an expert company, very often the dearest option is often the cheapest in the long run!

If only people understood how hard it can be to totally delete data from a hard drive they would really be a lot more careful, especially in these days of identity theft and identity fraud. Data recovery companies are well skilled at restoring data, but then so are the computer criminal specialists, and if all you have done is a simple reformat or deletion then your personal data can be much more exposed than you would like to believe.

So what lengths do we need to go to in order to ensure that our data is securely removed?

To put it simply there is no safe and easy way of ensuring that data is permantly eradicated from a hard disk or any other form of storage medium in reality. That doesn’t mean however that it can’t be done.

Data can only be considered completely erased when it has been overwritten several times, each time using a different method. The level of overwriting usually considered to guarantee that data has been successfully erased is a seven pass overwriting method using software or manual processes that adhere to the DoD 5220.22-M standard for data erasure.

There is software available that can help in the task but many people prefer to leave data elimination to professional services as they will at least understand the exact processes that need to be followed to ensure complete elimination of any data and the chance of it falling into the wrong hands.

Apart from software and manual deletion there are more robust methods of data disposal which is commonally know as data destruction. This involves the complete destruction of the disks to the point where recovery would be impossible.

If you wish to attempt this yourself, it is important to note that the platters within the device should be completely destroyed, this means bending, scratching, smashing, shattering or whatever else seems reasonable to completely annihilate the hard disk platter.

There will always be those that are less educated in the filed of data recovery that will have you believe that simply formatting your drive or even conducting a low level format will do the trick. Sadly this is simply not the case. Another common myth is that reinstalling the operating system will suffice but that will remain the myth that it is.

If your data is business critical or extremely sensitive, always ensure that you can have the data certifiably removed from the storage media, whether that media be Flash Memory device, a hard disk drive, a RAID Array, Floppy Disk or CD / DVD Optical Media often only a professional can help you.

Your local data recovery services company will be able to advise you on safe data disposal methods and will probably have a local service. Data recovery and disposal should always be left to professional operators who are happy to certify their work.